Politique d’expédition

Shipping Policy

Customs Fees and Import Taxes Depending on your location (for international orders), customs fees, import taxes, or brokerage fees may apply upon the delivery of your package.

  • Not billed by Nomad Fragrance: These fees are determined and collected directly by the government entities and customs authorities of your country, not by our store.

  • Non-refundable: The payment of these fees is the sole responsibility of the customer. Under no circumstances will these government fees be refunded, compensated, or covered by Nomad Fragrance.

Contact Information and Delivery Tracking

  • Mandatory phone number: When placing your order, you are responsible for providing a valid phone number in your shipping information.

  • Carrier contact: This number is strictly required so that the postal service or customs can contact you at any time regarding the routing of your package, a delivery attempt, or the payment of customs fees. Nomad Fragrance is not responsible for delays, lost packages, or packages returned to sender if the postal service is unable to reach you.